Parcel Preferences

PARCEL PREFERENCES/SHIPPING CONFIGURATION

To add parcel preferences select Add Preferences, this will open a popup window to your World Options Middle server, this will store all sender details. (Allow popups) to complete setup.

YOUR COMPANY SHIPPING SETTINGS

Company Name	Name of your company
Company Email	This email is your sales email address
Company State/County	Enter your County e.g. Lancashire
Company City	Enter your City e.g. Manchester
Company Country	Select your Country
Postcode	Enter your Postcode e.g. BB4 5HU
Company Area Code	Enter your Telephone Area Code e.g. 01706. Do not enter your country code e.g. +44. For mobiles add the first 5 digits.
Company Phone	Enter the remaining digits of your telephone/mobile number e.g. 368160
Show Delivery Date and Time	If available this feature will activate or deactivate the estimated time of arrival.
Logo	This logo is for your commercial invoice
Colour Picker	This will allow you to choose the main colour of your commercial invoice

SENDER INFORMATION

Sender Company	The sender company needs to be exactly the same as the address in the Portal, if the address is different your customers will not be able to complete their booking.
Sender Contact Name	The sender contact name needs to be exactly the same as the contact name in the World Options Portal
Sender Address	The sender address needs to be exactly the same as the sender address in the World Options Portal
Sender VAT	The sender VAT needs to be exactly the same as the sender VAT in the World Options Portal
EORI Number	Used for export shipments and displayed on the commercial invoice.

DEFAULT RATES

If available, if at anytime World Options doesn't return a result the plugins will show default prices for the following:	Domestic European International
Local Pickup	Primarily used for Woocommerce, an option to allow collection if no shipping is available
VAT	Include or exclude VAT on your shipping.
Order Fulfilment by App	If available, when automated shipping is switched on, the shipment can be marked as fulfilled by World Options as soon as it's booked or it can be left to be marked as fulfilled by the packer.

DEFAULT PRODUCT DIMENSIONS

Default Product Dimensions	Default product dimensions (centimetres) refers to your average sized product. This size will be used as a default if no size product size is specified on your product. Orders that use default dimensions won't automatically book, they will need to be fulfilled in the app or exported to CSV to import into Ship Manager. Quotes at cart won't be accurate but will be close if your dimensions are generally around the same size.
Default Product Weight	Default product weight (kilograms) refers to the weight of your average product. This weight will be used as a default if no product weight is specified on your product. Orders that use default weights won't automatically book, they will need to be fulfilled in the app or exported to CSV to import into Ship Manager. Without weights or dimensions your shipping prices will be a rough estimate, this is a perfect option to get started however it will be best to add at least the weights to get more accurate shipping.
Package Type	In most cases this will be 'Any Non Document'. 'Any Document' refers to a flat wallet used for sending documents only.
Duties Payor	If available offers DDP and DAP shipments

PACKAGE BOX DIMENSIONS

To obtain accurate shipping quotes, World Options require accurate carton sizes. Quotes are returned based on total cart weight and auto selected cart size. If your carton sizes are incorrect so will be the price of your shipping.

If you have multiple items that can be shipped in the same package e.g Shirt and cufflinks, the plugins will identify the correct box size based on volume. If by chance you exceed your max dimensions of all your boxes a second package will be created, the shipment will then become a multi-piece shipment.

Identify and measure your internal dimensions of your shipping boxes and list your max weight in each.

Box Name	Name of the box sizes that will be familiar to you.
Length	Add the length of the internal dimensions of the box
Width	Add the width of the internal dimensions of the box
Height	Add the height of the internal dimensions of the box
Pkg Wgt	Short for Packaging Weight, add the weight of the empty packaging
Max Weight	Add the max weight of the packaging.
Stock Status	Add the stock status of the packaging, if out of stock this box will be skipped in the calculation.

COLLECTION & PRINT INFORMATION

Collection Type	Collection for Next Day - Will book a collection with the parcel company the next day
	Collection for Specific Day - Choose between 2 and 10 days, allowing you enough time to manufacture or purchase the product from a supplier.
	No Collection - Collection will need to be manually booked in the World Options Portal
Thermal Printing	Go to manage in the World Options Portal and set up your thermal printer using the PDF Guide available. Once set up add the name of your printer in this setting.

CARRIER MASKING

Carrier	Choose your carrier that you would like to rename
Masking Name	Rename the carrier to a name of your choice

ROYAL MAIL SERVICES

Active	Activate a Royal Mail service you wish to use
Service Name	Activated service names will show in bold
Custom Service Name	Rename the Royal Mail service

PACKAGING WEIGHTS - ROYAL MAIL

Weight bands and sizes

Royal Mail use specific weight bands and box sizes that are predetermined. If your customer chooses a Royal Mail service World Options will take your product dimensions and weight and select a Royal Mail weight and size band. You can add your packing weight to add extra accuracy to the process.

EXPORT AND IMPORT SETTINGS

Export and Import Settings

If you are setting up another shop different or the same of as the platform you are currently using you can export these settings to assist with set up. Multiple sites can be added to the same shipping configurations if they are all using the same platform. New settings will appear if you are using a different platform e.g Woocommerce and Shopify. To have completely different settings on the same platform a second World Options account will be required.